Polydrain Civils is constantly seeking ways to improve its overall performance, and is continually making strides to deliver high levels of quality in all areas of its activities.
To achieve success, we carry a shared commitment to meet or exceed our customer's expectations through teamwork, continuous improvement and innovation.
We are always committed to maintaining and continually improving the excellent quality products and service we currently provide.
Our Plastic Piping products and processes comply with BS EN ISO 13598-1 kite mark and our Quality Management System to BS EN ISO 9001: 2015.
Distributing throughout all of the UK, we have an ambitious, innovative and technically advanced approach to business activities. We are also aware of our responsibilities towards Health & Safety and the Environment. All our materials are 100% recyclable.
• As a customer-focused organisation we are committed to delivering the very highest levels of customer service.
• We are dedicated to continually improving the service we provide to our customers.
• We aim to exceed customer expectations through quality, safety, sustainability, cost, delivery and value.
• We seek to meet global competition head-on with a product and service offering which in all respects matches, if not surpasses the alternatives, leading customers and potential customers to choose Polydrain Civils Ltd as their preferred Supplier.
• Through our stringent quality control measures, we always aim to ensure that the products we supply are always to the agreed specifications, requirements and on time delivery.
• Our employees are dedicated to providing proven and effective products and systems which satisfy the needs of our customers.
The effectiveness of the Quality Management System is continually measured and monitored using Key Performance Indicators. Monthly Quality meetings are carried out to address and improve our Quality Management System.
We are committed to the continual improvement of our Quality Management System, thus allowing us to at least meet our Customer requirements, while focusing always to exceed them.